Lowes Return Policy defines that if in case the customer cannot satisfy the Purchase of Lowes then they can easily return the products to Lowe’s store in the US.
Lowes Return Policy
Lowes companies doing business and it is an American retail company that is specialized for home improvement. Lowe’s company developed in Mooresville, North Carolina.
Lowes company performs the chain of retail stores in the US as well as Canada. Lowes stands for Living On Wages Equal to Slavery. Lowe’s has one of the great return policies and rules.
The Lowes Foods is starting from 1954 as an individual store in North NC as well as it has increased the business to become the most important and famous supermarket supply chain which are developed and working in North Carolina.
Lowes Store provides huge amounts of different products for your home as well as for home improvement. Most of the users shop the kitchen appliances from Lowe’s stores.
Lowes first goal is customer satisfaction. If a customer is not satisfied with the purchases, then they can simply return their merchandise to any of the Lowes store. There are some rules and guidelines also while returning the merchandise to the shop.
Most of the times customer’s receipts can be retrieved by using the credit card or checking the number of their accounts. Most of the customer’s also used Lowes card it helps them to retrieve the merchandise.
Lowes also provides the customer care number if in case the customer needs urgent returns, so they can call their number. The customer care number of Lowe’s is 1-800-445-6937.
No matter if the customer buys the product online or offline they can return it. For that, they need to follow some return rules.
Quality satisfaction of Lowes:
Lowes return policy applies to all of the purchases made using an instore or online platform. Lowes store will accept the returns of the products with the customer.
So while returning the product customer needs to carry the receipt of the product.
The product must be returned within 90 days and products need to have in good condition.
Customers also need to provide proof of purchases such as receipts, etc.
What are the proofs customer needs to provide?
While returning product customer needs to provide some proofs to the store manager.
Those proofs are,
The customer needs to bring the original register receipt, photocopies are not available.
The original receipt or product’s printed tax receipt for only online purchasing.
Printed tax receipts required the signature of the customer and the photo for the identification, then as with the help of the original receipts refunds will be made with the payment by original method.
Customers need to remember that the product must be in good condition and all of the attachments if products have, it must be in good condition.
How to return the product in-store of Lowes?
Customers can also return the product instore. For that, they need to follow some steps.
If the customer chooses to return and exchange products using the centralized store then they need to do the following steps.
First, they need to place products into a shipping package with all the items.
Remember that includes the products for which the prepaid return slip was provided.
Make sure that include all materials and appliances of the products, like manuals, accessories.
Detach, then complete, and then add the return slip with the package.
Then place the shipping sticker or label on the return package.
After that provide the package to the local parcel carrier or customers can also drop the parcel at any store of Lowes which is nearby their location.
These are the steps that customer needs to follow if they decide to return in person in the store of Lowes.
Customers can also use the store locator if they cannot find any store near their location. They can also call on 1-800-445-6937.
How to return a product with an online platform?
If the customer made online shopping and they need to return the product online then they need to follow some steps.
For that customers don’t need to do complex work. They just need to ensure that they have the original receipt or the printed receipt of the product.
This form also includes the address where all of the returns or the refunds need to be sent.
First, open the Lowes store application then go to return or refunds.
Then click on the return application form.
Then a form will be open then fill the form, make sure that the address and phone number are correct.
Then submit the form.
After that customers can bring the product to the Lowes store and return it.
These are the steps that a customer needs to follow.
Which category of products customers cannot return?
No matter what customer purchases then can return it if they are not satisfied with the performance. But some products cannot be returned.
Those products are Fragrances, Perfumes, Chocolate’s, or any food items, Undies, Earphones, and other tools. Remember that the gift cards are not accessible for returns or refunds.
If the customer requests the refunds then the purchase money will be refunded but the deceiver charge excluded from that, for that customer needs to have the original receipts.
So these are the steps and the details of returning the product. Just make sure that the customer has to return the product within the 90 days of its purchasing and make sure that it is in good condition with all its accessories.
Lowes store provides the best products but sometimes a customer cannot get as they want so they exchange the product. But the return policy or the refund policy is also easy and they just need to have the original receipt.
So as getting this information, you will get that what are the steps that you have to do while returning the product to Lowes store. Lowes also provides the best customer care staff and they provide 24 hours help.
Related Search Terms: